Refund policy

If you are not entirely satisfied with your purchase, we’re here to help.

Please read our returns and refunds policy carefully.

RETURNS

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unopened and unused and in the same condition that you received it. You will appreciate that due to the nature of the product, if you open the product from its packaging, the carrier will not accept the product for shipping as it may damage other items. However, you can return any unopened product/item.

We do not accept returns of our products that you purchased from retail outlet or from third party websites. Returns are acceptable only for items that you have purchased on www.myKwikMeal.com.

Your item must be in the original packaging.

REFUNDS

Once we receive your item, we will inspect and credit you account/mail out a check for the price of the product (which you paid) minus the shipping cost for the unopened products received and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.  If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 7 business of days or depending on your card issuer’s policies.